Subscribe for free today and save up to 35% on your first autoship.
Save 5% on repeat deliveries
Earn Cuddle points on every delivery
Edit, pause, skip or cancel anytime
Three steps, zero hassle.
Select products eligible for autoship and enjoy savings on every delivery.
A free Cuddle account is required. Create yours in seconds at checkout.
Choose your delivery location, quantity, and how often you want your deliveries.
Get your products automatically whenever you need them. You can easily modify, pause, or cancel at any time.
With Autoship, you can have the products you buy regularly—such as food, treats, or grooming supplies for your pet—delivered to you on a recurring basis. Choose the frequency, and we’ll take care of the rest.
Yes, the service is completely free.
Food and various grooming products (litter, shampoo, etc.) are eligible. Look for the “Autoship” option on the product page.
On the product page:
Select the “Autoship” option
Choose the frequency and quantity
Add to cart and complete your purchase
Yes. You can do the following at any time:
Changes can be made until the day before your next order.
Yes. You will receive an email 3 days before your order is processed.
Your credit card will be charged when the order is processed.
Yes, you must create a Cuddle account to activate an Autoship delivery. Cuddle Club membership is completely free and can be easily completed online or in-store. This program not only allows you to automate your deliveries, but also to earn points redeemable for discounts and enjoy exclusive promotions. Log in or create your account now.
No, Cuddle points cannot be used on Autoship deliveries.
Most orders are delivered within 1 to 3 business days. Some online-only items may take up to 5 business days.
You will receive an email notification. If applicable, you have the option to replace the product with an equivalent item. The remaining items in your order will be shipped as usual.
In the “My Subscriptions” section of your online account.
Contact customer service at 1-855-411-5300 or via the Contact Us form.