Contact Us

Want to talk to us?

At Mondou, we work very hard to offer you welcoming stores which will satisfy your needs and expectations. Choice and quality of products in addition to unparalleled service provided by professionals are of highest priority to us.

Since our goal is to continuously improve, we want to know what you think of us. That’s why we invite you to send us your comments.

Please note that customer service is open from Monday to Friday, between 9 a.m. and 12 p.m., and from 1 p.m. to 4 p.m. You should allow some time before you get a response from us, but rest assured that we are handling all calls and emails as quickly as possible.

If you are having difficulty ordering online or have issues with the website, please contact our online ordering helpline by calling 1 877 557-5317 or 514 322-5317.

Head office

11 200, rue Renaude-Lapoint

Anjou (Quebec)

H1J 2V7

Customer Service:

Toll-free: 1 855 411-5300

Ligne d'aide à la commande en ligne :

Toll-free: 1 877 557-5317 ou le 514 322-5317

Look for our FAQs

General FAQ

Cuddle Club program FAQ

Boomerang FAQ