Our Golden Rules
The well-being of our employees as well as that of your animal is important to us.
Your pet must never be left alone in the service room. Your presence is required throughout the appointment.
If your pet shows signs of stress or nervousness, please inform our nail-trimming specialist immediately.
If your pet has a particular health condition, or if you have any doubts, please consult your veterinarian to confirm that this treatment is suitable for your pet. Outside their usual environment, pets can experience considerable stress. Pay close attention to your pet's behavior and any signs it may be displaying.
Follow the specialist's instructions to ensure that your appointment runs smoothly.
Please note that our nail-trimming specialist may refuse to trim your pet's nails for any reason, or interrupt the session before or during the appointment, if deemed necessary.
We recommend that all animals have received the appropriate vaccinations and that their vaccination records are up to date when visiting our stores or service areas. This measure helps ensure a safe and healthy environment for the animals, their families, and our staff.