The Cuddle Club: Loyalty has many benefits!
At Mondou, we believe every gesture you make for your companion deserves recognition. The Cuddle Club Program was created to support you in your everyday life, thank you for your loyalty, and reward you with concrete benefits at every step.
Here's everything you need to know to make the most of the program… and spoil your pet even more!
3 levels to reward you even more
The Cuddle Club Program adapts to your habits. The more you shop, the more rewards you earn. Based on your purchases over a six-month period, you’ll access one of the following three levels:
Loyal: from your first purchase ($0 to $124.99)
- 2 % cashback on all purchases
- Multi-Cuddles days where you’ll earn even more bonus points
Devoted: starting at $124.99 in 6 months
- 2 % cashback on all purchases
- Free Doggie Wash service
- Free Nail-Trimming
- Birthday gift for your pet
- Multi-Cuddles days where you’ll earn even more bonus points
Beloved: starting at $350 in 6 months
- 3% cashback on all purchases
- Free Doggie Wash service
- Free Nail-Trimming
- Birthday gift for your pet
- Featured product for your pet
- Multi-Cuddles days where you’ll earn even more bonus points
Time to celebrate
Because birthdays should always be celebrated, we’ve launched something new to spoil your beloved pet. Mondou offers an exclusive birthday gift to celebrate this special day.
How to enjoy it? Easy: Fill out your pet's profile and make sure you’re subscribed to our newsletter.
And to keep the celebration going, share a photo of your pet with their birthday gift on our social media using the hashtag #MondouBirthdayGift
Practical and personalized services
Being a Cuddle Club member also means enjoying exclusive in-store services designed for your pet’s well-being:
Doggie Wash
Book a station to give your dog or cat a bath in a clean, well-equipped, and pet-friendly space. Available by appointment.
Nail-Trimming
Performed by our Mondou Academy-trained advisors, this service is free for Devoted and Beloved members. Available by appointment. .
Exclusive brands… that give you more
Mondou is proud to offer brands designed right here in Quebec, combining quality, accessibility, and innovation. Available exclusively in our stores and online, they also help you earn even more points. For every dollar spent on these exclusive brands, you receive 2 Cuddle points.
Here are our exclusive brands to discover or rediscover:
- Vetdiet: food developed with experts to meet your pet’s specific needs.
- O'select: everyday essentials for pets.
- Petstory: tasty food and treats for your companion.
- TUX: discover the art of bath time with shampoos and care products for dogs.
- BeOneBreed: toys, accessories, cushions, beds, and more for cats and dogs.
How to become a member
Membership is 100% free and open to everyone:
1. Create your account online or in store
2. Fill out your pet’s profile
3. Start enjoying your benefits on your next purchase
In conclusion
Whether you’re just getting started or have been with us for years, the Cuddle Club is here to support you through every moment of your pet’s life. From cashback and convenient services and surprises at Mondou loyalty has many benefits!
