Discover Mondou Câlin Rewards Program

Collect Câlin points to bring your bill down and enjoy exlusive member offers. It’s quick, easy and free!

You can join the Câlin program in one of two ways:

1. Online

  • Create an account online now and recieve your virtual card immediately;

Register now!

Note: With this option, you will not receive the physical card, only a virtual card which can be scanned in any of our stores.

Si vous préférez une carte physique, choisissez l'option 2 pour adhérer à notre programme!

2. In-store

  • Ask for your card in one of our Mondou locations
  • Sign up and activate your card online; we will create a virtual card associated with your physical card.

Activate your card now!

Get 100 Câlin points when you sign up!

To collect Câlin points in-store, your Câlin card must be pre-activated and you must show it before completing the transaction.

Already signed up? View your points right now!

Let us say ‘Thank-You’ while taking care of them!

  • 100 points bonus Câlin points upon subscription!
  • 1$ spent = 1 point; points accumulate rapidly with each purchase.
  • Get 2X the points on certain private brands.

How can you benefit from these rewards? Saving is easy – hugs have never paid off so well!

Exchange your Câlin points and bring your bill down. Find out here how many points you need to get a rebate.

Points required  >> Reward

  • 250 points =  5 $
  • 300 points =  6 $
  • 500 points = 10 $
  • 750 points =  15 $
  • 1 000 points =  20 $

A minimum of 250 points is required to obtain a $5 rebate. After which an additional $1 rebate is awarded with each block of 50 points.

Some restrictions apply. See the Mondou Câlin Rewards Program terms and conditions for further details.

Customer service

Do you have questions about our Mondou Câlin rewards Program or you would like to give us some input? Your opinion is important to us and it will be our pleasure to answer you as soon as possible.

Frequently Asked Questions (FAQ)

Be sure to check the FAQ before contacting us, there may be an answer or a solution to your question already!

Contact us!

For any other question or problem, send us an email. We will do our best to respond within 2 to 4 business days.

Please note that the customer service is open from Monday to Friday, between 9am and 4:30pm.

By phone:

Local : 514 322-5300 (option 7)

Toll Free : 1-855-411-5300 (option 7)

By mail:


P.O. Box 96502

Gare Centrale

H3B 5J8

Collect more Reward Points!

Get more Reward Points and collect them faster when purchasing selected brands in store. These brands are identified with the Prime 2x pts Câlin.

1. Get 2x the points

Mondou / O'select / Ideal Balance / Pro Plan (format minimum de 3 kg (chats) et 10,9kg (chiens)) / Eukanuba / Oven-Baked / Royal Canin / Iams / Nutro / Science Diet / Milk-Bone / Snausages (Sauci-Snacks) / Pup-Peroni / Maxx Scoop / Cat's Pride / Saular / Vetdiet et Tidy Cats.

2. Bonus Points

All year long, we offer bonus points on specific products. For each product, you get either 50, 100 or even 150 bonus points that will be added to your normal points!

Consult now Mondou Calin Reward Program Terms and Conditions.