Shipping Policy

Product availability and delivery times

All orders of in-stock items require one full business day for processing, to which the delivery time must be added. The latter is determined by the method of delivery chosen by the customer at the time of ordering. We cannot be held responsible for any failure to respect delivery times. We will notify you if the product is not available.

We deliver to Quebec and Ontario only.

Some regions are excluded of our shipping territory, such as the Québec far north.

To validate the eligibility of your zone for delivery, please send us an e-mail with your zip code at this address :

supportweb@mondou.com

Delivery Fees

Delivery fees cover preparation and packaging, plus stamping. They are determined according to the delivery method chosen by the customer at the time of purchase, the delivery address, the number of items ordered and the total amount of the order before taxes. Please consult our delivery fees displayed on the Mondou site and when submitting your order. Mondou may modify these fees at any time.