Shipping Policy

Product availability and delivery times

All orders of in-stock items require one full business day for processing, to which the delivery time must be added. The latter is determined by the method of delivery chosen by the customer at the time of ordering. We cannot be held responsible for any failure to respect delivery times. We will notify you if the product is not available.

If you live in Ontario or Quebec, we will deliver to your door!

Some regions are excluded from our shipping territory, such as some northern regions. You can validate the eligibility of your delivery zone by completing the form below:

Verification form

Fill out the form below to validate if we are delivering to your address.




When in doubt or for any other questions, please contact our customer service department at supportweb@mondou.com, making sure to provide us with your postal code.

Delivery Fees

Delivery fees cover preparation and packaging, plus stamping. They are determined according to the delivery method chosen by the customer at the time of purchase, the delivery address, the number of items ordered and the total amount of the order before taxes. Please consult our delivery fees displayed on the Mondou site and when submitting your order. Mondou may modify these fees at any time.